CalDOR Payment Card (CPC) Resources

Welcome to CalDOR Payment Card!

Thank you for choosing the Department of Rehabilitation (DOR) for your employment service needs. We are pleased to offer the new CalDOR Payment Card (CPC) to provide vocational rehabilitation consumers with the following benefits:

  • Faster, convenient, and confidential way to purchase goods and services authorized by DOR Counselors that will help consumers achieve their employment goals.

  • Accepted by most Merchants, either online or at a Point of Sale* Register.
    [*Excludes Square-type payment systems]

  • Direct access to a web-based Participant Portal where you can view your personalized CPC account to check authorized Plan fund balances, receive notifications when funds are available to purchase and pay for pre-authorized goods and services, upload required itemized receipts, and can view notification emails and tools and support guidance.

    • Coming Soon! A new Mobile App that will offer an alternative way to access your CPC account and easily upload required receipts through your cell phone!

  • 24/7 CPC customer service resources, with live support from the CalDOR Payment Card Program Services Center Monday – Friday 5am – 5pm.

Next Steps:

  • Contact your DOR Service Delivery Team to schedule an onboarding and enrollment meeting to open a CalDOR Payment Card account.

  • Review the Startup kit and sign the completed CPC Enrollment Agreement Form needed to set up your account to receive a CalDOR Payment Card.

  • Soon after your account is opened, you will receive your personalized CalDOR Payment Card in the mail with instructions for activating your new card.

  • Visit the CPC Participant Portal to set up and view your online CPC account.

  • Use your CalDOR Payment Card only to purchase and pay for the goods and services needed for your employment plan and pre-authorized by your DOR Counselor. Contact your VR Service Delivery Team if you find you may need to purchase any items or services that are different from what was originally authorized.

  • Upload all required itemized receipts into the CPC Participant Portal.

Training and Guidance Resources

Coming Soon!

Contact Us

 

CPC Startup Kit

DOR CPC Consumer Welcome Letter DOR CPC Quick Reference Guide Half Sheet DOR CPC Enrollment Agreement Form (PDF) CPC Mobile App Instruction Amazon Account Receipts Instructions

CalDOR Payment Card Resources

CPC Participant Portal CPC Participant Portal Instructions CalDOR Payment Card - Gas/Mileage Allowance Tip Sheet CalDOR Payment Card FAQ's

DOR Consumer Resources

VR Connections Portal Learn about DOR Services Find a Job